access_timeRequest a Safety Visit
“Thanks to early warning from a working smoke alarm this young family escaped safely. The toddlers room was located next to the origin of the fire and was quickly engulfed by flames. Without the smoke alarm it could have been a very different story.”
- Firefighter Kate Faith
During your Safety Visit, we will attend your home and check that you have working smoke alarms, that they are in good working condition, and are installed in suitable areas. If you do not have one, firefighters will install a long-life battery-powered smoke alarm as well as replace existing smoke alarm batteries all at no cost. With your permission, firefighters will also ask you to show us around your home and property. This will allow us to give you personalised fire safety advice.
Everyone can benefit from a Safety Visit, however there are people within our communities that are statistically at higher risk of incidents occurring, including:
This service is not available to landlords in untenanted premises, for landlords responsibilities please refer to Division 7A of Part 9 of the Environmental Planning and Assessment Act 1979 [external link] for more information.
Safety Visits will be conducted in line with ongoing health requirements to ensure the safety of firefighters and the community. Please discuss any special health requirements with your local station prior to booking a safety visit. Our firefighters can ensure COVID-19 safety measures such as masks and physical distancing are used during safety visits.

You can request a Safety Visit by entering your residential address below and selecting the correct address from the drop-down. You will then be able to answer a few questions that will help us, help you. Can't fill out the form or need assistance? Find and call your local fire station here.
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Yes No
The risk of a fatality in a home fire is halved if there is a working smoke alarm. Make sure your smoke alarms are working by checking them every month.
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The risk of a fatality in a home fire is halved if there is a working smoke alarm.
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Renter
Landlord
Owner occupier
From 23 March 2020, NSW landlords and agents need to ensure that smoke alarms installed in rented properties are in working order.
Where a smoke alarm is not in working order, landlords and agents must ensure the alarm is repaired (this includes replacing a battery) within 2 business days.
Landlords and agents must check smoke alarms every year to ensure they are working.
Click here for further information about the law.
Are you a resident in public housing?
Yes
No
From 23 March 2020, NSW landlords and agents need to ensure that smoke alarms installed in rented properties are in working order.
Test your smoke alarm batteries every month by pressing and holding the test button for at least five seconds until you hear the beeps.
You can still receive a Safety Visit by clicking next below.
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From 23 March 2020, NSW landlords and agents need to ensure that smoke alarms installed in rented properties are in working order.
Test your smoke alarm batteries every month by pressing and holding the test button for at least five seconds until you hear the beeps.
You can still receive a Safety Visit by clicking next.
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This includes anything that may reduce mobility or awareness if there is a fire.
Yes No
It is important to develop an escape plan that is practical and addresses any limitations people might have in terms of their movement and ability to escape quickly.
It only takes four minutes for a fire to take hold in your home. If your smoke alarm sounds, use your Home Fire Escape Plan to get out, stay out and call Triple Zero (000)
There are specialised smoke alarms available for people who are deaf or hard of hearing.
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Yes No
It only takes four minutes for a fire to take hold in your home. If your smoke alarm sounds, use your Home Fire Escape Plan to get out, stay out and call Triple Zero (000)
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Yes No
Nearly 50% of house fire fatalities are aged 65 years and over.
Don't fight the fire - get out and stay out and dial Triple Zero (000) immediately. Never assume that somebody else has done so.
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Yes No
It's extremely dangerous. Extinguish cigarettes properly before disposal.
Keep matches and lighters out of reach of children.
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Yes No
Keep candles well away from curtains with open windows and put them out when you leave the room.
Keep matches and lighters out of reach of children.
An adult should be present at all times when a candle is being used.
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You can request a safety visit by pressing the next button below.
Please contact your local Rural Fire Service Fire Control Centre [external link] for any assistance.
If you live near the bush, click here to learn how to plan and prepare for bushfires [external link].
It is very important that you follow the fire safety advice provided.
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Your address falls in a NSW Rural Fire Service area.
It is very important that you follow the fire safety advice provided.
Please contact your local Rural Fire Service Fire Control Centre [external link] for any further assistance.
Click here to plan and prepare for bushfires [external link].
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Please fill out the form below to register your interest.
Due to operational priorities, we cannot guarantee we will be able to visit you for a Safety Visit but we will endeavour to contact you as soon as possible.
It is very important that you follow the fire safety advice provided.
Unfortunately, Fire and Rescue NSW Safety Visits are only available to homes in New South Wales, Australia. Please contact your local fire authority for further information and fire safety advice.
It is very important that you follow the fire safety advice provided.
Enter your details in the form below to register your interest for having a Safety Visit.
Fire and Rescue NSW acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past, present and emerging.

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