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Link building has been considered one of the most important SEO strategies for a long time. The more links you could acquire, especially from authoritative sites, the better your search rankings were supposed to be.
But SEO has evolved. Google’s algorithms are now much more sophisticated.
To improve search rankings today, you need a comprehensive digital PR strategy that cultivates expertise, targets key touchpoints in the buyer’s journey, creates compelling data stories, and garners influence through reputation and recognition.
Key insights:
The last year has been eye-opening about the current capabilities of generative AI and large language models (LLMs).
What’s most interesting is how these models can understand a website, content or individual’s reputation around a specific area of expertise. And it’s just getting better.
To see proof of this, ask ChatGPT Plus who someone is and what they specialize in.
For example, I asked, “who is Barry Schwartz from search engine roundtable?” and ChatGPT returned:
Whether it’s ChatGPT or Google, understanding this type of information doesn’t just come from backlinks.
Google isn’t limited to analyzing link profiles; it deeply understands online reputation.
Google’s Search Quality Evaluator Guidelines explicitly point out how to evaluate a site and content creator’s reputation. And these guidelines are supposed to represent how they want the search engine to act.
The guidelines have this to say about a reputation:
“Reputation research should be performed according to the topic of the page. For example, if the page contains medical information, research the reputation of the website and content creator for providing medical information. It’s possible for a website to be a go-to source for one type of content (e.g., humorous videos), but an untrustworthy source for a different type of content (e.g., financial information).”
This requires a paradigm shift in how we plan goals, measures and tactics in SEO strategy: it’s not just about building links anymore, but rather about cultivating the reputation for a site, content, product, and individuals/entities.
We must start thinking more broadly about a site’s reputation beyond the number of links with a high DR/DA.
Dig deeper. The case against Domain Authority
PR has been a method of managing reputation for a long time. The Public Relations Society of America (PRSA) defines PR as:
“Public relations is about influencing, engaging and building a relationship with key stakeholders across numerous platforms in order to shape and frame the public perception of an organization.”
Applying PR to SEO is about the reputation of your individuals, entity and content with the target audience, not just the search engines. This perspective will keep your strategies, tactics, and measures focused on the signals Google is looking at to improve ranking.
Thus, reputation with Google results from focusing on your reputation with the target audience.
But let’s start with what digital PR for SEO isn’t.
Digital PR for SEO isn’t link building. “Link building” doesn’t represent the complexity of how AI impacts the ranking algorithm.
Links are a significant part of the overall ranking factors, but links are not the only factor.
I’m one of the biggest skeptics about Google representatives’ recommendations about link building. However, given that Google’s algorithm uses AI to identify factors and evaluate an entity, this statement by John Mueller makes sense.
“Well, it’s something where I imagine, over time, the weight on the links, at some point, will drop off a little bit as we can’t figure out a little bit better how the content fits in within the context of the whole web. And to some extent, links will always be something that we care about because we have to find pages somehow. It’s like how do you find a page on the web without some reference to it?
But my guess is over time, it won’t be such a big factor as sometimes it is today. I think already, that’s something that’s been changing quite a bit.”
Links are just one part of the overall ranking algorithm,
Digital PR for SEO isn’t:
Links result from a well-run program that is part of a user experience and not just to improve ranking.
Dig deeper: How to use digital PR to drive backlinks and business growth
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Digital PR for SEO is about optimizing for search engines and the audience. It focuses on building the reputation of the product/service, site, content and individual behind it.
Digital PR is an optimized reputation.
Below are key traits of digital PR for SEO.
A topical field of expertise is a specific domain where an individual or organization has significant knowledge and skills.
Types of expertise can include:
I look at three areas when evaluating expertise:
Messaging is a facet of expertise and is a part of what influences the behavior of others.
Proof of expertise means to show and don’t tell. Provide real-world examples of your individual or organizational expertise. This can be the product/services or related knowledge.
Proving expertise can take many forms, but some fundamentals are easy to execute.
The proof of expertise should influence others to take action.
In contrast to link building, digital PR for SEO requires pitching journalists and publishers a storyline. Journalists are strapped for time and actively searching for experts and data to create a compelling story.
Creating unique studies or research has become an important part of product and general marketing to communicate solutions to customers. However, customer research alone doesn’t always fit into the data-driven storylines that journalists often create.
I first perform a media trend analysis to identify potential research topics, then create research that uncovers or supports a trend.
Once the data-drive storyline is created, then the media coverage becomes
Tip: Try to predict trends, and don’t just ride the upcoming trends. Uncover pain points that people have that the media hasn’t covered. People are interested in learning more about severe pain points.
Influence and recognition are how your expertise changes the behavior of others to take some action.
Actions can take the form of:
Typically, these shares can come from these seven areas:
The influence and recognition should be within a specific and relevant audience.
Digital PR should target a specific audience to which your expertise is most relevant.
Journalists, editors and content creators constantly try to create something helpful for their audience.
These audiences have specific touchpoints where they learn about their problems and the solutions. The audience takes a buyer’s journey.
A buyer’s journey map by any other name is still a buyer’s journey map. Some call it a customer journey map, some call it an influence map, and some call it an experience map.
The buyer’s journey map is a visual map of a person’s workflow or actions when buying from or engaging with a company.
A typical journey has three stages: awareness, consideration, and decision. However, in digital PR for SEO, I’ve found it helpful to
As a customer meanders through these stages in their own way, they have different touchpoints in their research. A person can acquire information passively or actively seek out.
I use six categories to research the specific touchpoints from an audience:
Using these touchpoints with the customer journey creates integrated SEO and PR funnels. Search the touchpoints for audiences engaging with a competitor’s brand name.
To wrap this piece up, this graphic will give you another way to frame digital PR for SEO.
The explanation above can be simply put into four buckets:
Digital PR is very different from, and a strong alternative to, link building.
Dig deeper: How SEO and digital PR can drive maximum brand visibility
Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.
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